Amid news that SMRT and SBS Transit want to increase fares, I have this to say...
Show me that the fare increases are justified. I want to get on the train every morning without having to fight or miss trains. I want to know that the train I get on will not breakdown or be held up by one. I want a train with a proper air-conditioning system. Solved these three issues (among others) and I will gladly accept the increased fares as a way of improving for the customers.
Thursday, July 14, 2011
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